Privacy Policy

Last updated: 09/01/2024

Arcus Labs ("us", "we", or "our") operates a Bitcoin Layer 1 lending platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you:

  • Personal Data: Email address, blockchain wallet addresses
  • Usage Data: Information on how the Service is accessed and used
  • Cookies and Tracking Data

2. Use of Data

Arcus Labs uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

3. Blockchain Data

Users understand that blockchain technology is inherently transparent. Transactions and wallet addresses are publicly visible on the blockchain. While we do not directly link blockchain data to personal information, users should be aware of the public nature of blockchain transactions.

4. Data Retention

Arcus Labs will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

6. Disclosure of Data

Arcus Labs may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Arcus Labs
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

7. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

8. Your Rights

Arcus Labs aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to:

  • Access and receive a copy of the Personal Data we hold about you
  • Rectify any Personal Data held about you that is inaccurate
  • Request the deletion of Personal Data held about you

Please note that we may ask you to verify your identity before responding to such requests.

9. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us by submitting a ticket on discord.